Table of Contents

Overview

The Nuemi Atom is a digital multimedia player used for playing videos, images and audio files. Since there is no accessible internal storage on this device, files will need to be stored on a compatible USB storage drive or SD card and connected to the device. While the Neumi Atom is capable of outputting said files to a display using an AV output cable, in most scenarios it should be connected to a display using an HDMI cord instead. Additionally, the device comes equipped with it’s own software and remote to navigate files and display them in a slideshow fashion that will be explained more in-depth below.

Connectivity and Available I/O Ports

The Neumi Atom comes equipped with multiple ways to input files, output them to a display. Listed below are the available ports and connectivity options for the device:

• Power

  • DC 5V/2A

• Input ports

  • SD card reader (Supports SD cards up to 1TB and reads FAT32, exFAT, and NTFS file systems)

  • USB port (Supports USB drives up to 8TB and reads FAT32, exFAT, and NTFS file systems)

• Output ports

  • AV Output

  • HDMI Output

• Sensors

  • IR sensor needed for receiving user inputs through the included remote

  • Sensor input for a motion or button trigger

• LED Indicator

  • LED used to indicate if the device is on (blue light) or off (red light).

Initial Setup and Installation

To get the Neumi Atom connected for use, follow these steps:

1. Connect the device to a display using an HDMI cable or the included analog AV cable. When connecting to a 4K display using HDMI, be sure to use an HDMI 2.0 cable

   1. Note: By default, the media player will detect and use the highest resolution supported by the display and HDMI cable connected to it. The “Display Resolution” setting in the settings menu can be used to check and adjust the output resolution. If the media player is not sending a 4K video signal, make sure the display’s HDMI input supports 4K and the HDMI cable is version 2.0 or higher. Some diaplays support 3840x2160 at 60Hz but 4096x2160 at only 30Hz – if display behaves this way, manually set the media player’s “Display Resolution” to 3840x1060 60Hz.

2. Optional: Connect an optional trigger button or motion sensor (neither are included with the device) to the Sensor jack on the media player if you wish to use the trigger playback function

3. Turn on the display and set it to the input source where the Neumi Atom is connected.

4. Connect the included power adapter to the media device and it should turn on automatically.

5. Ensure the included remote has two AAA batteries installed.

6. Finally, load up a storage device that meets the required specifications with media files, connect it to the Neumi Atom and navigate your files using the included remote.

Storage Medium and Media File Specifications

Although the Neumi Atom is capable of reading storage devices and a wide range of media file types within stored within them, it does have certain limitations that should be kept in mind when deciding what media the user would like to display.

Storage Medium Requirements

The Neumi Atom supports up to 1000 files per folder. If there are more than 1000 files in a folder, the additional files may not be read by the media device.

• USB Drive Requirements:

  • Reads up to 8TB drives

  • File system for the drive must be formatted to either FAT32, exFAT or NTFS.

• SD Card Requirements

  • Reads up to 1TB cards

  • File system for the card must be formatted to either FAT32, exFAT or NTFS.

Media File Restrictions

The Neumi Atom supports video, audio and image files that meet the following requirements:

• Video Files

  • MKV, MP4, MOV, VOB, AVI, TS, M2TS, WMV, MPEG1, MPEG2, MPEG4/ASP, VP8

    • Maximum resolution: 1920x1080, 60fps, 50mbps

  • H.264/AVC, H.265/HEVC

    • Maximum resolution: 4096x2304@30fps, 200mbps

• Video Subtitle Files

  • Internal Subtitles

    • For internal embedded subtitles SRT, SUB+IDX and PGS formats are supported.

  • External Subtitles

    • For external subtitle files, only SRT format is supported.

• Audio Files

  • MP3, FLAC, OGG, APE, AAC

  • Bitrate: 32kbps to 320kbps

• Image Files

  • JPG, PNG, GIF (non-animated), BMP

Interface and Basic Navigation

Settings Menu Explained

• Language

  • Sets the device’s operating language

• Display Resolution

  • Sets the video output resolution. If the “HDMI Auto Detect” setting is set to on, the media player will attempt to determine an optimal resolution. To force the media player to use a specific output resolution, select one of the supported resolutions below “HDMI Auto Detect.” .

  • If the media player is not sending a 4K video signal, make sure the display’s HDMI input supports 4K and the HDMI cable is version 2.0 or higher. Some TVs support 3840x2160 at 60Hz but 4096x2160 at only 30Hz – in this case, manually set the media player’s “Display Resolution” to 3840x2160 60Hz

• Display Zoom

  • Adjusts the edge of the output image so that it properly fits the display.

• Display Rotation

  • Rotates the player’s display by 90 or 270 degrees for use on a vertically mounted display.

• Audio Output

  • Sets the audio output format for HDMI. The Default setting is stereo PCM output. Select “RAW Passthrough” to send surround sound audio to a home theater receiver.

• Video Resume

  • Remembers the stopping point of recently played videos and resumes playing from the stopping point. This capability can be used in conjunction with the Auto Play feature to automatically resume a video if power is lost and restored.

• Subtitle Display

  • Sets the default subtitle display behavior when playing a video.

• Auto Play

  • Automatically plays videos, music, or photos found on the root directory of a USB drive or Memory Card. If the “Movie/Photo” mode is selected, the media player will first play through all video files and then play through all the photos.

• Sensor Setting

  • Sets the player's behavior when the player is triggered through its Sensor port. Place a video file named “loop” and one or more videos with names starting with “trigger” in the root directory of a USB drive or SD card. The files should be a supported video type such as MP4 or MKV.

• Sensor Retrigger Delay

  • Sets the time period after a trigger event during which additional triggers are ignored.

• Support Information

  • Displays helpful technical support contact information.

• Firmware Version

  • Displays the current firmware version

• Factory Reset

  • When selected, resets all settings back to factory default. Please disconnect all drives from the media player before performing a factory reset.

General “How-to” Guides and Information

“How do I load videos, images, or audio files onto the media player?”

To load media files onto the Nuemi Atom, you will need copy them to a USB drive or SD card from a computer and then insert it into the device through the appropriate port. For more info regarding storage medium requirements and media file restrictions, please refer to the Storage Medium and Media File Specifications section above.

“How do I play a video?“

After powering on, the device will display the main menu. From there, select the “Videos” or “Files” option from the main menu, then select the USB drive or SD Card to browse for the video you would like to play. Once you have found the video you would like to play, highlight it, press the OK (🆗) button on the remote and it will begin playing.

During video playback, you can...

• Pause or resume playback using the OK button (🆗) on the remote. Press the Return button to stop

• Use the Left and Right (◀️ / ▶️) buttons on the remote to quickly get to a point in the video, or use the onscreen “GOTO” option within the player to jump to a specific time in the video.

• Use the onscreen “Previous” and “Next” options within the player to go to the previous or next video.

• Additional video display options are available by pressing the Menu button:

“How do I display subtitles for a video?“

The Neumi Atom supports both internal and external subtitles, including SRT, SUB+IDX and PGS. If both internal and external subtitles are detected, only the internal subtitles will be shown. To use an external subtitle file, name it the same as the video, but with an “SRT” file extension and place it in the same folder as the video. See the example below:

To display subtitles, make sure “Subtitle Display” is turned on in the settings menu. Then, while playing the video file, press the Menu button on the remote control to bring up the playback menu, select the subtitle track you want to display, and press the OK button (🆗) on the remote to confirm.

“How do I display images?”

From the main menu, select the “Photos” or “Files” option and select the USB drive or SD Card to browse for the image you want to display. Once you find the image you would like to show, highlight it, press the OK button (🆗) on the remote and it will be displayed. The media player can also play a slideshow of images within the same folder.
During photo playback, you can:

• Pause or resume the image slideshow using the OK button (🆗) on the remote.

• Use the Left and Right (◀️ / ▶️) buttons on the remote to go to the previous or next image.

Additional photo display options are available by pressing the Menu button on the remote:

“How do I play music?”

From the main menu, select the “Music” or “Files” option and select the USB drive or SD Card to browse for audio files to play. Once you find the audio file you would like to play, highlight it, press the OK button (🆗) on the remote and it will begin playing.

During audio file playback, you can:

• Pause or resume the playback of a audio file using the OK button (🆗) on the remote.

• Press the Left and Right (◀️ / ▶️) buttons on the remote to quickly skip backward or forward. Press the Left and Right (◀️ / ▶️) buttons to quickly get to a certain point in the audio file.

• Use the Up and Down (🔼 / 🔽) buttons on the remote to go to the previous or next audio file.

• Use the Menu button to access the playback controls on the bottom of the screen, including playback order:

  • Sequential, Sequential Loop, Single Loop, Random Loop.

“How do I play videos, images, or audio files automatically?“

The Neumi Atom can be configured to automatically play videos, photos, or music when:

• Power is plugged in, including when power is restored after an outage

• Turned on using the remote control

• An SD card or USB drive is inserted

To enable this feature, go to the Settings menu and set the “Auto Play” setting to the media file type you want to automatically play, such as “Videos”, “Music”, or “Photos”. The “Videos+Photos” setting will first play videos followed by images. The “Photos+Music“ setting will play photos with background music.

When deciding which files you would like to auto play, make sure the videos, images, and audio files that you want to automatically play are in the root directory and not in any subfolders on the storage medium. To control the sequence of playback, name the files using a common format and in alphabetical order:

“How do I copy, paste or delete files?”

If you are using an SD card or USB drive with a FAT32 file system, the media player can be used to copy/paste or delete folders and files. This feature is not available for drives with exFAT or NTFS file systems. To use this feature, select the Explorer icon from the main menu, highlight the file or folder you would like to copy/paste or delete, and press the Menu button on the remote

To copy/paste:

1. Highlight the file or folder you want to copy

2. Press the Menu button on the remote

3. Select “Copy” from the pop-up menu

4. Navigate to the destination folder you would like to paste the file or folder to

5. Press the Menu button and select “Paste.” The selected file or folder will then be copied/pasted to the destination folder

To delete:

1. Highlight the file or folder you want to delete

2. Press the Menu button on the remote

3. Select “Delete” from the pop-up menu

4. You will be asked to confirm the delete operation. If you confirm “Yes”, the selected file or folder will be deleted

“How do I load and play a PowerPoint file?”

Due to Media File Restrictions, there is no way to directly play PowerPoint files themselves on the Neumi Atom. However, the user can export the slides of their PowerPoint as images, load those images on the device and display them using the built in slideshow mode on the media player. The process to do so on the desktop or web browser version of PowerPoint is slightly different and will determine the route the user will need to take.

Saving slides as images on the desktop application version of PowerPoint

1. With your file open in the PowerPoint desktop application, select the slides you want to save

2. Click “File” > “Save As” (or “Save a Copy” if your presentation is saved on OneDrive or SharePoint) and navigate to the folder where you want to save your slide(s).

3. Type the name of your slide image(s) in the File name text box.

4. Click to open the drop-down menu for the different file types and select one of the compatible image formats (.jpg, .png, .gif, and .bmp).

5. Click Save and review the PowerPoint dialog box

   1. Selecting Just This One will only save your selected slide as an image.

   2. Selecting All Slides will save each slide in your PowerPoint file as an individual image file.

Saving slides as images on the web browser version of PowerPoint

1. Open your file in PowerPoint through a web browser

2. Click “File” > “Save As” and select “Download as Images“

3. Select the “Download“ option from the PowerPoint prompt

4. All of your slides will be saved as JPG files within a zip file that can be found in your “Downloads” folder.

   1. The folder will need to be extracted/unzipped before moving it over to a storage medium.

“How do I load and play a Keynote file?”

Users can export the slides of their Keynote file as images (similar to exporting slides for PowerPoint files), load those images on the device and display them using the built in slideshow mode on the media player. The process to do so can be found in following link:

https://support.apple.com/lv-lv/guide/keynote/tana0d19882a/mac

Common Issues and Troubleshooting Techniques

“Video does not display or displays with problems”

The Nuemi Atom is restricted to supporting certain media file types. Check the Media File Restrictions section to ensure the file you would like to display is supported by the device.

The most common issue for videos not to play is typically due to an unsupported format or the video has a resolution that is higher than the maximum supported on the device. To check what resolution your video file is or its format, use the steps below for your corresponding operating system:

Checking video resolution and format on Mac:

1. In the QuickTime Player app on your Mac and open the media file you would like to check.

2. Choose “Window” from the menu bar at the top of the screen, then select “Show Movie Inspector.”

   1. Pressing Command-I within the app will also display this window.

3. The window that appears should look like the image below and display information such as the resolution, HDR format, aspect ratio, compression format, bit depth, size, and frame rate for the video file the user chooses.

Checking video resolution and format on Windows 10:

1. Browse for the file you would like to check within the File Explorer

2. Once you have found the appropriate file, select and right click on it, then select “Properties”
   

   

3. Next, select the “Details“ tab to view the selected video file’s resolution, format and other information
   

   

“The USB drive or SD card cannot be read”

For USB drives:

• Check that the drive is 2TB or smaller, uses MBR partition table, and either FAT32, exFAT, or NTFS file system.

For SD cards:

• Check that the SD card is 256GB or smaller and is using either FAT32, exFAT, or NTFS file system. MicroSD cards can be used with the media player using a card adapter.

The media device does not support SD cards or USB drives that use a GPT partition table, or other file systems such as HFS+, or EXT3/4.

“Images are displayed sideways or upside down”

The device is designed to display images as-is without making any changes to them. The rotation function provided by the media player only changes how the current photo is displayed on screen – the rotation change is not saved to the photo file itself. Therefore, the next time the photo is shown, it is again displayed without any rotation applied.

To edit photo rotation, the user will need to do so from a photo editor on their computer. On Windows, this can be done with Paint/Paint 3D or the Photos application. On Mac, this can be done from the Photos app.

“Images have black bars on the sides or above/below”

The Neumi Atom shows all images without cropping any portion of the image. For images that do not exactly match the display ratio of the TV screen, there will be black bars added to the sides or above/below the photo.
To eliminate these black bars, make sure your images are a perfect match for the resolution (ex. 1920x1080) or aspect ratio (ex. 16:9) of the target display screen.

“The media player does not respond to the remote control”

If the device will not respond to the remote’s signals, there are a few options the user has to pinpoint the issue:

1. Check to make sure there is nothing obscuring the window for the LED and IR sensor.

2. Make sure the device is powered on. If the it is in fact powered on, the LED on the device will light up blue. If the LED on the device is red instead, this means the device is powered off.

3. If the LED/IR sensor window is not obscured and the power button on the remote does not turn the device on, then the remote might not be functioning properly.

4. To see if the remote is functioning, open a camera application on a separate device (phone, Mac, PC, etc.) and press any button on the remote while aiming it at the camera. If the remote is functioning, the user should be able to see the remote’s signal emitter lighting up through the camera’s viewfinder.

5. If the user cannot see the signal emitter lighting up through the camera’s viewfinder, it could be that the remote’s batteries have died and will need to be replaced with two new AAA batteries.

“Low Audio Volume”

The media player has a built-in volume control. By default, it is set to maximum but can be adjusted lower using the remote control. If the audio volume is low, try increasing the media player volume using the media player’s remote control.