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Summary:

OU IT has set a requirement for use of new multi-factor authentication to use Office 365 off campus. This authentication method requires the application “Duo Mobile”. It will send out a request (through different avenues, depending on what the use selects for contact) when trying to log into Office 365 off campus.

Steps:

  1. Open http://www.ou.edu/duo in a web browser

    1. It should lead to the OU 4x4 login portal, sign in with your 4x4

    2. The next page should pop up with the OU logo and “Two-Factor Authentication” on the top

    3. (Website can also be found in the email you received from OU IT about Multi-Factor Authentication for Office 365)

  2. Click “Start Setup”

  3. Choose the device you are adding. If you chose:

    1. Mobile Phone - Enter in your phone number

    2. Tablet - Enter in the tablet type

    3. Landline - Enter in your phone number

  4. Enter the app store on your phone or tablet and download the Duo Mobile application

    1. (if landline is selected, the phone may get a phone call, follow the prompts if applicable)

  5. Go back to the web browser and select “I have Duo Mobile Installed”

  6. Go back to your mobile device and open the Duo Mobile application and click the “+”

  7. Enable Permission for Duo Mobile to use your camera

  8. Scan the QR code on the browser with your device’s camera, it should show on your mobile device’s screen

    1. There is also an option to email that says “Email me an activation link instead”. In this case you will enter in your email and then open your email to view the Duo Mobile Activation email. Click the link given and then choose one of the options given for activation

  9. After it scans the QR code, your device should be added and you can choose an option for it to contact you when there is a login to Office 365

    1. Call Me - Duo will call your phone, hang up to deny access, press any other key to login

    2. Passcode - Enter the passcode shown for the current device when you open the Duo Mobile application on your phone (this will refresh and be different each time you go to do this)

    3. Duo Push - Duo Mobile will push a notification to your phone prompting to Accept or Deny access

  10. You will be able to choose a default method for the above step and then you will be prompted in the way of your choosing each time

IF YOU NEED ASSISTANCE WITH SETTING THIS UP, CONTACT LIBRARY TECHNOLOGY PLATFORMS AT LIBTECH@OU.EDU OR CALL (405)325-3181

Notes:

  • Here is what the Duo Mobile app will look like in the app store

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