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Each DSI unit is being tasked with creating a service portfolio. Below is the template for each unit to copy. For now, service portfolios will live in each unit’s Confluence space. Once all units have completed their service portfolios, they will be reviewed (by DSI admin and unit leaders), combined (where appropriate), and moved to the DSI Confluence space.

Discovery & Application Development

Mission

Key Activities

Key Products & Services

Discover & Application Development Service Portfolio

Current Service Catalog

Service Name

Service Type

Customer-Facing Service or Supporting/Technical Service

Internal or External

(customer-facing= services delivered to the customers; supporting/tech services= invisible to the customers)

(internal= internally provided service; external= service sourced from an external service provider)

Description

Service Owner

(responsible for service provisioning)

Customers

(users of the service)

How to Obtain Service

(contacts/processes for signing up for the service)

Planned Changes to Service

(if any)

References

(How To documentation, website links, etc.)

Service Pipeline

Name of Service

Description

Anticipated Launch Date

Retired Services

Name of Service

Description

End Date

Additional Resources

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