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Initial Setup

Installation of PC and peripherals 

  1. Insert PC module into the back of the MAXHUB display 

  2. Connect mouse and keyboard to a USB port on the inserted PC 

  3. Turn on the display by pressing the button found in the middle of the bottom bezel of the display (if powered off, the button should be lit up red and then change to white when the device is turned on)

Installing Wi-Fi Module

  1. On the bottom of the display, there is a thin plastic covering that is attached with some adhesive. Peel this covering off to reveal an opening for the Wi-Fi Module

  2. Remove the Wi-Fi module from the packaging and fit it into the opening

  3. Secure the module in place using the two screws provided with the display

  4. Once powered on, the device will indicate that the module is connected and it should be able to connect to the internet wirelessly

MAXHUB Setup Prompts 

  1. Select language: English 

  2. Network configuration should be set to "Ethernet" only 

  3. Select a country/region: United States 

  4. Select time zone: (UTC –6:00) Central Time (US & Canada) 

  5. Select sound mode: Wall Mode 

  6. Agree to the MAXHUB User Agreement 

  7. Rename device in similar formatting as other MAXHUBs (Example: ULMAXHUBLL2511) 

  8. Skip the "Wireless Screenshare" step 

  9. Select "OK" when restart prompt appears 

  10. Once the device restarts, it should load a prompt for opting in to MAXHUB's User Experience Program. This can be refused by selecting "Refuse" 

  11. The device should then load into its default home screen 

OS Installation

Windows Education Installation 

  1. Open File Explorer by pressing the option/start button on the keyboard

  2. Load the latest compatible ISO of Windows (Windows 10 22H2 at the time of writing this) onto a removable USB storage device 

  3. Insert the storage device into the MAXHUB, copy the ISO to the Windows desktop and run it from there

  4. Select Open in the Security Warning Prompt once it appears

  5. Run the “setup” application in the open folder

    Windows 10 Setup File.PNG

  6. When the Windows 10 Setup window appears, click Next

  7. Select the Windows 10 Education image from the list and click Next

    Selecting Windows Version.PNG

  8. Accept the applicable notices and license terms

  9. When choosing what to keep, select the Keep personal files only option and click Next

    Choose what to keep.PNG

  10. Select Yes on the following prompt to continue with the current selection

    Confirm Selection.PNG

  11. When the Ready to install prompt appears, confirm the selected settings are correct. If so, click Install

    Ready to Install.PNG

  12. The Windows installer will then begin the re-installation process and the system will restart once complete

  13. Once the device has restarted, a screen will appear asking for confirmation on privacy settings. All options except location can be set to No, then select Accept to confirm these choices.

  14. The Windows desktop should appear once finished

  15. Delete Windows ISO from the desktop

Reinstall MAXHUB OS and Install Updates 

  1. Due to the re-installation of Windows, the device will be missing it’s default loaded applications and drivers needed for its expected functions and will require a new installation of MAXHUB OS

  2. The most current version of MAXHUB OS can be downloaded from the company’s website

    1. Click here to download the current version of MAXHUB OS

  3. Once downloaded, move the application to a USB storage device and insert it into the MAXHUB

  4. Copy the application to the Windows desktop and run it from there

  5. Select Yes on the User Account Control window that appears to start the installer

    1. If no internet is connected, a prompt for SmartScreen will appear to confirm if the app should be run. Select Run and the UAC window will appear, then select Yes to start the installer

      SmartScreen Prompt.PNG

  6. Select Next once the installer launches

  7. Select “Quick (recommend)” as the installation type and click Install

    Installation Type.PNG

  8. The installer should then restart the device once finished

  9. Once restarted, the initial setup prompts for the MAXHUB should appear. Proceed by following the MAXHUB Setup Prompts again.

  10. After the device has restarted again, make sure the device is connected to the internet and launch the MAXHUB “UpgradeAssistant“ application found on the Windows desktop. The application should start downloading the update automatically

  11. Select Confirm when the System Update prompt appears and the device should restart again once finished

  12. Once restarted, launch the MAXHUB “UpgradeAssistant“ application again to ensure there are no further updates

  13. Delete the MAXHUB OS installer from the desktop

Setting up Local User Accounts

Disable Security Questions for Local User Accounts 

  1. Press Windows + R key to open the Run window. 

  2. Type gpedit.msc in the text box and press Enter. 

  3. In the left panel, navigate to the following location: 

    1. Computer Configuration > Administrative Templates > Windows Components > Credential User Interface 

  4. In the right panel, double-click Prevent the use of security questions for local accounts

    GPEdit Security Questions 1.png

  5. In the pop-up window, select the option of Enabled, click Apply then click OK

    GPEdit Security Questions 2.png

Create libacct Local Admin User 

  1. Open Control Panel > User Accounts > Manage another account 

  2. Click Add someone else to this PC 

  3. Select I don't have this person's sign-in information, then Add a user without a Microsoft account 

  4. Enter "libacct" for the username and use the current libacct password found in LastPass for the password field 

  5. Once created, click the new account, select Change account type and choose Administrator 

  6. When logging into the new account, the user will be prompted to choose privacy settings for the device 

    1. The only option that should be turned on is Location 

    2. Click Accept 

Create LibMAX Local Standard User 

  1. Open Control Panel > User Accounts > Manage another account 

  2. Click Add someone else to this PC 

  3. Select I don't have this person's sign-in information, then Add a user without a Microsoft account 

  4. Enter "LibMAX" for the username and use the current LibMAX password found in LastPass for the password field 

  5. Once created, click the new account and confirm that the account is a Standard User 

  6. When logging into the new account, the user will be prompted to choose privacy settings for the device 

    1. The only option that should be turned on is Location 

    2. Click Accept 

Set a Password for the MAXHUB user and make it a Standard User

  1. While signed with the MAXHUB user account, navigate to Settings > Accounts > Sign-in options 

  2. Select Password and click Add 

  3. Enter in the standard password that can be found in LastPass and leave a space in the hint field

  4. Once finished, sign out of the MAXHUB user and sign into the libacct admin user

  5. While signed with the libacct admin user, open Settings > Accounts > Family & other users 

  6. Select the MAXHUB account, click Change account type and change it to Standard User 

Enable Auto Logon for LibMAX user 

  1. While signed into the libacct admin user, open up Registry Editor 

    1. This can be done by pressing Windows Key + R, type “regedit” in the dialog box and hit enter. 

  2. Navigate the following key: 

    1. “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon” 

  3. If not already present, right click on Winlogon > New > String Value and name it DefaultUserName 

  4. If not already present, right click on Winlogon > New > String Value and name it DefaultPassword 

  5. If not already present, right click on Winlogon > New > String Value and name it AutoAdminLogon 

  6. Once these values are present, double click on each one and enter the Value data as instructed below: 

    1. DefaultUserName – Enter "LibMAX" here 

    2. DefaultPassword – Enter the current password for the LibMAX user. 

    3. AutoAdminLogon – Enter 1 to enable Auto Logon and 0 to disable. 

  7. Restart Windows and Auto Logon should be working. 

Settings, Software and Updates

Join Device to Active Directory

Windows Updates and Settings

  1. Open Windows settings and check for Windows updates and optional updates

  2. Download and install the available updates, restart the device and open Windows settings again

  3. Navigate to Settings > System > Display in Windows settings and change the display scaling to 200%

    Display Scaling.png

  4. Navigate to Settings > Time & Language > Date & Time and select the Sync now button found underneath “Synchronize your clock”

  5. Load the MAXHUB Default Theme on to a USB storage drive, insert it into the device and run the MAXHUB Default Theme file

    1. This theme can be downloaded here:

  6. Close Settings

  7. Right click on the Windows desktop and select Auto arrange icons from the “View” dropdown

  8. Right click on the taskbar and select Show search icon from the “Search” dropdown

  9. Right click on the taskbar and select Turn off from the “News and interest” dropdown

  10. Right click on the taskbar and turn off Show Windows Ink Workspace button

  11. Remove all pinned applications or shortcuts from the taskbar

Most of the settings above will need to be applied to each individual user (namely, the LibMAX user)

Install Required Applications on LibMAX User 

  1. Below is a list of applications that should be installed once user setup is done 

    • Google Chrome 

    • Mozilla Firefox 

    • Zoom Workplace 

    • Microsoft Teams

      • Note: Once Teams is installed, navigate to Settings > Apps > Startup and set the toggle for Microsoft Teams to off to prevent it from launching on startup

    • BeyondTrust (Bomgar) Client 

Set Power Schedule 

  1. Select one of the semi-translucent arrows on either side of the display and select the Settings button to access the settings for the MAXHUB 

  2. Navigate to Timing Powering and select Add Power On Schedule

    Power Schedule 1.png

  3. Ensure the setting matches the following schedule: 

    1. Monday-Friday 7:00AM

      Power Schedule 2.png

  4. Select Confirm

  5. Next, select Add Shutdown Schedule

  6. Ensure the setting matches the following schedule: 

    1. Monday-Friday 5:00PM

      Power Schedule 3.png

  7. Select Confirm

    Power Schedule 4.png

Turn Off Wireless Hotspot 

  1. While in the MAXHUB device settings, navigate to the Wireless Hotspot section

  2. Set the Wireless Hotspot toggle to off

Create Admin Password for MAXHUB Settings

  1. While in the MAXHUB device settings, navigate to the Password Setting section

  2. Set the Administrator Password toggle to on

  3. Enter in the standard password that can be found in LastPass and select Confirm

  4. Enter the password again for confirmation and select Confirm

  5. User should be prompted for a password when

Setup for Additional Peripherals or Devices

Pair Bluetooth Speaker(s) 

  1. Hold the power symbol on the speaker until it powers on and the Bluetooth indicator light is blinking 

  2. Navigate to Settings > Devices > Bluetooth & other devices

  3. Click Add Bluetooth or other device and select the Bluetooth option

    Add Bluetooth Device 1.png

  4. Select the device from the list (Jabra Speak2 55 MS)

    Add Bluetooth Device 2.png

  5. Click Done once initial connection is complete

    Add Bluetooth Device 3.png
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