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NOTE: You must set up a Jira account for the UL Service Desk in order to check on a ticket status. Please follow the steps on how to create a Jira account here.
Log into the UL Service Desk with your Jira account. If you need to create a Jira account please follow the instructions on how to do that here.
2. Type in the email address that you used when you created your Jira account and then click the red “Next” button
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