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NOTE: You must set up a Jira account for the UL Service Desk in order to check on a ticket status. Please follow the steps on how to create a Jira account here.

  1. Log into the UL Service Desk with your Jira account. If you need to create a Jira account please follow the instructions on how to do that here.

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2. Type in the email address that you used when you created your Jira account and then click the red “Next” button

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