Discovery Services

We work to ensure seamless access to library resources, and to support the University Libraries mission and values.

maintaining the appearance and functionality of the public-facing discovery layer and link resolver (Discover);
managing the access and authentication software (EZProxy) that enables access to library resources from off-campus;
administration of the library service platform (Alma);
administration of the inventory control software (Zasio) used at OU Libraries' offsite storage facilities;
administration of the Lean Library research tool.

EZProxy

Zasio (aka Jazz Hands)

Discovery Services Service Portfolio

Alma (Library Management System)
Service Type	Supporting/Technical Service External
Description	Alma is the LMS that supports cataloging, acquisitions, patron-records, and fulfillment.
Service Owner	Application Administrator: Cari Davis Support Administrator: Cassondra Darling
Customers	UL Staff and Patrons
How to Obtain Service	Patrons are automatically set up upon employment. UL Staff can request access at Help.Libraries
Planned Changes to Service	regular scheduled maintenance/updates by vendor
References	Alma Documentation

Primo Discovery Layer
Service Type	Supporting/Technical Service External
Description	Primo is the system that forms the backbone of the customer-facing catalog, Discover.
Service Owner	Application Administrator: Cari Davis Support Administrator: Cassondra Darling
Customers	UL Staff and Patrons
How to Obtain Service	Help.Libraries
Planned Changes to Service	regular scheduled maintenance/updates by vendor
References	Primo Documentation

Discover Catalog
Service Type	Customer-Facing Service External
Description	Discover is out public-facing library catalog.
Service Owner	Application Administrator: Cari Davis Support Administrator: Cassondra Darling
Customers	Faculty, Researchers, Staff, Students, and Public
How to Obtain Service	Report a Problem links are available in the catalog records.
Planned Changes to Service	regular scheduled maintenance/updates by vendor
References	How to Use the Discover

EZProxy
Service Type	Customer-Facing Service External
Description	EZProxy is the authentication service that allows access to library resources from off-campus.
Service Owner	Application Administrator: Cari Davis Support Administrator: Cassondra Darling On-prem VM management: Michael Malahy (CID)
Customers	OU Faculty, Staff, and Students
How to Obtain Service	automated EZProxy help web forms
Planned Changes to Service	product upgrade in December 2022
References	About EZProxy

Lean Library
Service Type	Customer-Facing Service External
Description	Browser extension that streamlines access to library e-resources.
Service Owner	Application Administrator: Cari Davis Support Administrator: Cassondra Darling Functional Administrator: Magen Bednar (User Services)
Customers	OU Faculty, Staff, and Students
How to Obtain Service	Lean Library Extension Download
Planned Changes to Service
References	Lean Library Help

Zasio (aka Jazz Hands)
Service Type	Supporting/Technical Service External
Description	Inventory Control System used at the LSC
Service Owner	Application Administration: Cari Davis Functional Administration: Jenny Watson (Stacks Mgmt) On-prem VM management: Jared Nixon (LTP)
Customers	Library Stacks Management Team
How to Obtain Service	Help.Libraries
Planned Changes to Service
References	About Zasio

Name of Service	Description	Anticipated Launch Date